Terms of service
Terms of Service
1. About These Terms
Welcome to Gearly.
These Terms of Service apply when you visit gearly.shopping, use our website or purchase products from us.
Throughout these Terms, “Gearly”, “we”, “us” and “our” refer to Gearly.
By using our website or placing an order, you agree to these Terms together with our Privacy Policy, Shipping Policy and Return & Refund Policy.
Nothing in these Terms affects your statutory rights under UK consumer law.
2. Using Our Website
You may use our website for lawful personal use.
You must not misuse the website, interfere with its operation, attempt to gain unauthorised access to our systems, introduce malicious software, scrape the website in a way that disrupts our services, or use the website for fraudulent or unlawful purposes.
You must be at least 18 years old to place an order with Gearly.
3. Products
We aim to describe and display our products as accurately as possible.
Product colours and appearance may vary slightly depending on your screen, device settings or manufacturing variations.
Measurements, weights and capacities stated as approximate should be treated as reasonable estimates.
We may update product information, availability or specifications where necessary.
Your statutory rights are not affected if a product is faulty, not as described or otherwise fails to meet the standards required by UK consumer law.
4. Orders
When you submit an order, you are making an offer to purchase the products in your basket.
An order is accepted once we confirm acceptance and successfully process payment.
We reserve the right to refuse or cancel an order where reasonably necessary, including where:
- a product is unavailable;
- there is an obvious pricing or listing error;
- payment cannot be authorised;
- we reasonably suspect fraud or misuse; or
- we are unable to deliver to the supplied address.
If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled products.
Please check your order and delivery details carefully before submitting your purchase.
If you notice a mistake after ordering, contact support@gearly.shopping as soon as possible. We will try to help, although changes cannot always be made once fulfilment has begun.
5. Prices and Payment
Prices are displayed in GBP (£).
The price charged will be the price shown when your order is placed, subject to correction of obvious errors.
Gearly offers free standard UK shipping unless otherwise clearly stated before checkout.
Any mandatory charges applicable to your purchase will be shown before you place your order.
We may change product prices at any time, but changes will not affect orders that have already been accepted.
Promotional offers, discount codes and sale prices may be subject to separate conditions and may be withdrawn or changed at any time before an order is placed.
6. Shipping and Delivery
Our standard estimated delivery time is 7–12 business days.
Delivery estimates are provided in good faith and may occasionally be affected by carrier delays, severe weather or other circumstances outside our reasonable control.
Tracking information will be provided when available.
Orders containing multiple products may occasionally arrive in separate packages.
Gearly remains responsible for the goods until they are delivered to you, or to another person identified by you to receive them.
For full delivery information, please see our Shipping Policy.
7. Returns, Cancellations and Refunds
Gearly offers a 30-day return period subject to the conditions set out in our Return & Refund Policy.
This is in addition to your statutory consumer rights.
If an item is faulty, damaged, incorrect or not as described, please contact support@gearly.shopping so that we can arrange an appropriate resolution.
Full information about change-of-mind returns, faulty products, refunds and cancellations can be found in our Return & Refund Policy.
8. Product Availability and Errors
We try to keep product descriptions, prices, stock information and other website content accurate.
Occasionally an error may occur.
Where there is an obvious error in a product price, description or availability, we may correct the information and, where necessary, contact you regarding an affected order.
If we cannot fulfil an accepted order, we will refund the affected amount.
9. Intellectual Property
Unless otherwise stated, the Gearly name, logo, website design and original written content belong to Gearly or are used with permission from the relevant rights holder.
You may use the website for personal, non-commercial purposes.
You may not reproduce, distribute or commercially exploit Gearly branding or original website content without permission.
Third-party brand names, trademarks and product imagery remain the property of their respective owners.
10. Third-Party Services and Links
Our website may use services provided by third parties, including payment providers, delivery services and ecommerce technology providers.
We may also provide links to third-party websites.
We are not responsible for the independent content or practices of third-party websites that you choose to visit.
11. Relationship With Shopify
Gearly is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Gearly.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Gearly, including any injury, damage or loss resulting from purchased products and services.
12. Privacy
We process personal information in accordance with our Privacy Policy.
Our store is hosted by Shopify, which processes certain information to provide ecommerce services to Gearly.
Please review our Privacy Policy for more information about how personal information is collected and used.
13. Reviews and Feedback
If you submit a review, photograph, comment or other feedback to Gearly, you confirm that you have the right to provide that content.
You must not submit unlawful, abusive, misleading or infringing material.
Where you submit content for publication, you give Gearly permission to display and use that content in connection with operating and promoting the store.
14. Our Responsibility to You
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
In particular, nothing in these Terms limits your statutory consumer rights or excludes liability for:
- death or personal injury caused by negligence;
- fraud or fraudulent misrepresentation; or
- any other liability that cannot lawfully be excluded.
We are not responsible for losses that were not reasonably foreseeable when the contract was made or for business losses arising from purchases made wholly for commercial purposes.
15. Events Outside Our Control
We will not be responsible for unreasonable delay or failure caused by circumstances outside our reasonable control.
Where such circumstances significantly affect an order, we will take reasonable steps to minimise disruption and keep you informed where appropriate.
Your statutory rights remain unaffected.
16. Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, business practices or legal requirements.
The Terms applicable to a purchase will be those in effect when that order is placed.
17. Governing Law
These Terms and purchases made through Gearly are governed by the laws applicable in the United Kingdom.
If you are a consumer, you retain any mandatory rights regarding where legal proceedings may be brought under applicable consumer law.
18. Contact Us
Questions about these Terms or an order can be sent to:
Business Information: Gearly
Operated by: Andrew Watson
Email: support@gearly.shopping
Business address: 18 Flass Avenue, Durham, DH7 7LE